The role of the CIO today is different but same. Businesses are more dependent on IT system and IT managers because the ecosystem has evolved. But like before, a CIO is still responsible for helping to improve topline, bottomline, compliance and productivity of an organization. Whatever change they bring is for the benefit of the organization. CIO’s are under a lot of pressure because they are responsible for all operations in an organization. It is not just the business growth but also customer experience that is important. CIO’s continue to do the balancing act between users, Business, Technology and vendors.
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