The primary focus area for STC is setting in motion, a steady process of digital transformation, meaning to digitize the business in three ways -
The second focus area would be in building capabilities for digital transformation. The key areas we see in this are in augmenting the UI, UX capability to enhance customer experience.
We will also be looking at creating digital engineering. We intend to hire developers, through which we will be reversing our policy till date which has been to outsource development work. We have been hiring architects as well. The next step would be to look at getting data scientists and psychologists.