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1st December 2004: Inaugural Ceremony
Venue: Pala, ITC Sonar Bangla Sheraton, Calcutta

0900 – 1000 hrs	Registration
1000 – 1005 hrs	Lamp lighting
1005 – 1010 hrs	Address by Mr. Aveek Sarkar, Chief Editor, Businessworld
1010 – 1020 hrs	Address by Mr. Jerry Rao, Chairman, NASSCOM
1020 – 1025 hrs	Closing Remarks by Mr. Aniruddha Lahiri, MD, ABP Pvt Ltd
1025 – 1030 hrs	Address by Mr. Kiran Karnik, President, NASSCOM
1030 – 1040 hrs	Address by Mr. Manabendra Mukherjee, Minister for IT & Environment, West Bengal
1040 – 1055 hrs	Address by Chief Guest Kapil Sibal, Minister for Science & Technology**
1055 – 1100 hrs	Vote of Thanks by Tony Joseph, Editor, Businessworld
1100 – 1130 hrs	Tea / Coffee

Inauguration of Exhibition
Venue : Salt Lake Stadium Grounds

1145 – 1200 hrs

Inauguration by Kapil Sibal, Minister for Science & Technology

Day 1 : 1st December 2004

Track A: CEO Conclave	Track B : Technology
1130 – 1200 hrs Session 1A : Keynote Address by Mukesh D Ambani, Chairman, Reliance Industries Ltd
1200 – 1300 hrs Session 2A : Harnessing ICT for Global Competitiveness
1300 – 1400 hrs Lunch
1400 – 1530 hrs Session 3A : Driving business value through IT in the Energy Sector	1400 – 1515 hrs Session 1B : Technology landscape: Key imperatives for user
1530 hrs – 1545 hrs Tea/Coffee	1515 – 1530 hrs Tea/Coffee
1545 – 1730 hrs Session 4A : Harnessing ICT for Global Competitiveness: Banking Industry	1530 - 1645 hrs Session 2B1 : Open Source
	1645 – 1715 hrs Session 2B2 : Open Standards

Day 2 : 2 nd December 2004

Track A : BPO	Track B : Technology
1000 – 1015 hrs Opening Remarks by Kiran Karnik, President, NASSCOM
1015 – 1145 hrs Session 5A : Leadership challenges for building and scaling successful BPO	1000 - 1130 hrs Session 3B : Value creation through IT enabled supply chain
1145 – 1200 hrs Tea	1130 – 1145 hrs Tea
1200 – 1230 hrs Session 6A : BPO in financial services: A new paradigm
1230 - 1300 hrs Session 7A : Legal & Regulatory framework in setting up a BPO operation	1145 – 1300 hrs Session 4B : Business continuity strategies
1315 – 1400 hrs Lunch
1400 – 1515 hrs Session 8A : Creating a human resource capability: Challenges & Strategies	1400 – 1500 hrs Session 5B : Emerging Trends: Application Integration
1515 – 1530 hrs Tea/Coffee
1530 – 1630 hrs Session 9A : Build, Buy, BOT: Business Models for ITES-BPO players	1500 – 1545 hrs Session 6B : Knowledge Services for SME
1630 - 1715 hrs Session 10A : Infrastructure & Technology: Strategies for Indian ITES-BPO Industry	1600 – 1700 hrs Session 7B : Technology Infrastructure & Security

Day 3 : 3 rd December 2004

Track A : e-Governance	Track B : Technology
1000 - 1010 hrs Session 11A : IT enablement of disabled 1010 hrs to 1130 hrs Session 12A : Panel discussion, Policies for 21st century e-Governance	1000 – 1015 hrs Keynote Address by Bhaskar Pramanik, Managing Director, Sun Microsystems India 1015 – 1045 hrs Session 8B : Java is everywhere 1045 – 1115 hrs Session 9B : Update on J2SE & J2ME
1130 – 1145 hrs Tea	1115 – 1130 hrs Tea
1145 - 1330 hrs Session 13A : e-Governance: Indian & International Perspective	1130 – 1235 hrs Session 10B : J2EE and application servers: current trends and future directions 1235 – 1310 hrs Session 11B : WebServices
1330 - 1430 hrs Lunch
1430 - 1630 hrs Session 14A : CMs’ Roundtable Theme : e-Governance for the masses
1630 - 1730 hrs Session 15A :Bengal CM’s Interactive
1730 - 1745 hrs Tea/Coffee
List of Infocom 2004 Speakers
Infocom 2004 Delegates